OneAtATime Terms · Privacy · Guidelines

Privacy Policy

Effective date: February 27, 2026

OneAtATime ("we," "us," or "our") values your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and what choices you have. It applies to the OneAtATime mobile application and website (collectively, the "Service").

1. Information We Collect

Information you provide

  • Account information: Name, age, gender, introversion preference, and optionally your email address
  • Profile content: Photos, bio text, prompt answers, and personality question responses
  • Location: City or area you enter manually, and (with your permission) your precise geolocation for local matching
  • Messages: Text messages exchanged with your match
  • Preferences: Age range, distance, and gender preferences for matching
  • Communications: Messages you send to our support team

Information collected automatically

  • Device information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage data: How you interact with the Service, including features used, time spent, actions taken (reveals, matches, passes), and crash reports
  • Log data: IP address, browser type, referring/exit pages, and timestamps

2. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Create your account, display your profile to potential matches, facilitate matching and messaging
  • Personalize your experience: Show you relevant profiles based on your preferences and location
  • Improve the Service: Analyze usage patterns, diagnose technical issues, and develop new features
  • Ensure safety: Detect and prevent fraud, abuse, spam, and violations of our Terms of Service and Community Guidelines
  • Communicate with you: Send service-related notifications, respond to support requests, and (with your consent) send promotional messages
  • Legal compliance: Comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

With other users

Your profile information (name, photos, bio, prompt answers, age, gender, introversion, and general location) is visible to other users as part of the matching experience. Messages are shared only with your matched user.

With service providers

We share information with third-party service providers who help us operate the Service, including:

  • Cloud hosting and database providers (e.g., Supabase)
  • Analytics services
  • Push notification services

These providers are contractually required to use your information only to provide services to us and to protect your information.

For legal reasons

We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

If OneAtATime is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes (such as fraud prevention or regulatory compliance), in which case it will be retained for no longer than necessary.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information by deleting your account
  • Portability: Request your data in a portable, machine-readable format
  • Opt-out: Opt out of promotional communications at any time
  • Location: Revoke location permissions through your device settings at any time

To exercise these rights, contact us at support@oneatatime.dating.

6. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell your personal information.

To exercise your CCPA rights, contact us at support@oneatatime.dating.

7. European Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

  • Contract: Processing necessary to provide the Service you requested
  • Legitimate interest: Processing for safety, fraud prevention, and Service improvement
  • Consent: Processing based on your explicit consent (e.g., location data, promotional messages)

You have the right to lodge a complaint with your local data protection authority.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), secure database storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

OneAtATime is not intended for anyone under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at support@oneatatime.dating.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other means before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

OneAtATime
Email: support@oneatatime.dating

© 2026 OneAtATime. Finding your person, not your options.